Once you have submitted all of the required information, the process to verify your account will take between 24-48 hours.
We look to process all account verification requests as quickly as possible.
The above timeframe is dependent on all submitted documents adhering to the required criteria
To avoid any delays in your account verification process, please ensure you are providing the correct documentation.
Do make sure your documentation is:
The verification process will begin once we have received all the required documentation from you - you will receive a notification via email of your account verification status upon successful completion of the process.
You can also check the "ACCOUNT VERIFICATION" screen to easily access your verification status.
Chumba player’s pro tip: using an ID that shows your current residential address will make the verification process even faster.
For further information on the verification checks we carry out, check out our Terms and Conditions, section 9.
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