We offer a range of responsible gameplay tools to allow you to always be in control of your gameplay - these tools or limitations.
When submitting your request, you will be asked to select the type of limitation tool you would like to use:
The following options are available for you to choose from, which you may access through the Responsible Social Gameplay contact form:
- Maximum Purchase Limit
The maximum amount you can spend on purchases within a specific time frame. You may select limits that are:
- Playing Hours Limit
This allows you to set a limit on the amount of time you may play within a specific time frame. You may select limits that are:
- Maximum Play Amount Limit
This is the maximum amount that you will be able to play, within a specific time frame. You may select limits that are:
- Taking a break
This tool allows you to limit access to your account for a short definite period of time: 1 day, 3 days, 7 days, 14 days or 30 days. Once the limit expires, your account will automatically reactivate.
This tool allows you to restrict access to your account for: 6 months, 1 year, 3 year, 5 year, Indefinite.
If you choose to self-exclude for an indefinite period of time, you would need to contact us should you decide to reactivate your account in the future.
For more information on account limitations tools, please take a look at our Responsible Social Gameplay Policy, particularly article 2, Staying in control.
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