At Chumba Casino, we are committed to protecting our players’ privacy. With this interest in mind, we do not store our players’ information; this is handled by the payment provider. Given you are now using a new provider, separate checks need to occur to continue to keep your personal information secure.
Articles in this section
- Can I still play on Chumba Casino?
- What about my Gold Coins and $weeps Cash™?
- What has changed in the redemption process?
- I have further questions that I would like answered. What should I do?
- I haven’t heard back from Customer Support yet, what should I do?
- I just requested a redemption before receiving this email. What happens to that cash out?
- Why do I need to verify my bank account again?
- Why do I need to send a copy of my bank statement?
- How do I know my information is safe?
- What cards can I use to make a purchase?