If you are experiencing issues not receiving password reset emails from Chumba Casino, there may be various reasons for this: unstable network connection, incorrect details entered, and email settings issues - to name a few.
Here are some easy steps you can do to resolve this issue:
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Make sure that the email address you entered on the reset password field is correct
Typographical errors in the email address may result in not receiving the reset password email at all. You may try to reset your password by accessing the “Forgot password?” link on the Chumba Casino login page and make sure all the details are filled out correctly.
You may check out this article for more information: I forgot my password.
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Check your network connection
Issues with network connection may result in delays in receiving emails. It is best to check if you are connected to the internet, and if your internet connection is stable enough to receive an email. If not, resetting your router or WIFI connection–by turning it off for a few seconds, and turning it on–may resolve it.
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Check Spam/Junk Folder
There may be cases where legitimate emails can end up in your email’s spam or junk folder. Check these folders in your email account to see if anything is being routed there.
In case you find the password reset email in the spam folder, mark it as "Not Spam" and add the “chumbacasino.com” domain to your trusted recipient list. This step ensures that any future emails from us land in your inbox.
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Check your Email Settings
Check your email settings to see if you have any email rules or filters applied (including email forwarding settings) that might be affecting your incoming emails and disable any unnecessary ones that could be causing issues.
Going through these steps should help resolve the issue, and receive emails from Chumba Casino. However, if the issue persists, kindly contact our friendly Customer Support Team through this contact form for further assistance.
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